
I went to bed relatively early last night because I wasn't feeling all that well. Scratchy throat, dry eyes, mildly runny nose and body aches. I figured the best thing to do would be to get some rest. When I feel like that I am not all that interested in being online anyway. So, off to bed and hopefully I would feel better in the morning. Might have worked except that one of our employees decided to call and argue with me over nonsense at 5:30AM.
I was on the other end of this and hours later I still have no idea what was up. She was 15 minutes late for work on Saturday because of the weather. We didn't have a problem with it, her client might have but we didn't know about it. No complaint was lodged by me or anyone that I know of so what the heck was up? She did have her chain yanked last week for not reporting time changes to the office, but that had nothing to do with me so why was I so lucky at 5:30 this morning?
She was yelling about "that incident yesterday". (MLK day, staff didn't work). From there she went to "we expect too much of her, she has a heart condition". (Never knew that). She walks to all of her cases in the blinding rain and snow. (All cases are on a bus route for our walking employee's convenience) We are not giving her enough hours. (She keeps refusing cases). She doesn't make enough money to do the job we make her do. (She started in October, makes $7.49 per hour, and tasks are assigned by the county agency that pays our office). She's always expected to do things not on the care plan. (Real good way to get fired right there).
Now, I'm listening to all this and am not fully awake yet. When I pointed out that she can get fired for doing things not on the care plan she switched to a direct attack on me. The reason for the attack is that I get my money and I have a husband. I have no clue what that has to do with the price of rice in China, but far be it from me to argue about that. I told her to take all this up with the office after 8 AM and I hung up the phone.
Where I come from doing a job and getting paid is not a crime, and as far as I know, neither is having a husband. She is not an employee that I am friendly with and have never discussed my marital status with her. Come to think of it, no employee has ever mentioned my marital status to me or anyone else that I know of. I will do my best to be fair to these girls but essentially I am their supervisor on nights and weekends. Since that is my job, and I do get paid for it, I never have confused having authority over people with being their friend. I don't pry into their lives and I don't discuss mine with them.
When I gave the gist of the conversation to the office this morning, first thing I was asked was "Was she drunk?". It seems that when she was sent to the police department for fingerprinting, the print officer called our office and asked if we knew that she had a drinking problem. And they hired her contingent upon her information coming back clean. It did, so why is this an issue? Whether she drinks or not is her business as long as she doesn't show up at a clients after having a few, and the office hired her knowing that this was something they should have been concerned with. Whether she drinks or not has no bearing on the fact that she did not disclose an illness to us when it clearly asks on our application. Whether she drinks or not has no bearing on her refusal of cases which would bring her hours up to a level where she could make better money.
We have a problem with this employee and the problem isn't that she is possibly a drinker. The problem is that she hasn't been honest with us right from day one. She doesn't follow company policies and procedures, and those two issues are all we should be concerned with. We are placing people in the homes of senior citizens who need help. They are not working in a supervised environment and we need to be sure we aren't creating further problems for these people through our failing to hire honest employees. If a police officer calls our office to inform us of a problem with a prospective employee, then he's aware of something that could be an issue. Since he is bound by confidentiality, he can't tell us the entire story, but he felt the need to warn us. Who had their ears closed? The very people who complain how hard it is to find "good" employees.
She never should have been hired. Even with no felony charges, if a police officer is familiar on that level with someone, the supervisor should have listened. The question shouldn't be "Was she drunk?" The question should be "Why is she an employee?"
