
Bella asked me to make sure you all understood that the problem she's having has nothing to do with Blogstream or servers of any kind. No one here can help her, it will have to be attended to by Symantec, the makers of the Norton Antivirus program. She is stuck with this program as it is mandated by her employers, otherwise she would have deleted it and downloaded something else.
She received an update to her program that has reconfigured her firewall and is denying her access to Blogstream. It has apparently placed Blogstream in the blocked sites cache or is denying her access by some other means. This would not be a problem for the rest of us, it would just be a matter of using our restore feature to take us back in time to a place before it happened. This is not an option for her because she is a medical transcriptionist with a Virtual Privacy Network or VPN installed on her computer. Using the restore feature could wipe out anything sent to her from her place of employment for transcription.
Most of the rest of us could simply disable the firewall and gain access that way. However, were she to do so she could be leaving her computer files, which include medical histories, open to malicious use. This would be a direct violation of the federal HIPPA laws. Intentional violation could result in stiff penalties including imprisonment. She has issues that the rest of us do not face when presented with this type of problem.
When I first came online, I had a brand new computer with many "free" features. Free AOL, free McAfee Security program and a few other programs that I didn't fully understand, so I never tried them. When it came time to begin paying for a security program I kept McAfee despite someone telling me that Norton was better. I was not at all sure about that.
The first weekend that I was online I had an issue which necessitated a call to AOL. When the call was answered, it was done so by an announcement that all AOL clients with Norton, who did not have internet access should notify Norton immediately. It went on to say that Norton had downloaded an update which blocked AOL users from gaining internet access.
Being the curious sort, the first thing I did was research Norton when I went online. I found that while Norton did a fine job of protecting your computer, it also did a number of other things as well. Like reconfigure your firewall and remove access to certain sites that one might be visiting regularly. I'd rather make my own choices thank you.
The other issue with Norton is that it is a huge program. It slows the operation of your computer down. Every update then slows the computer down more. My place of employment deleted Norton a few months ago when all new computers were installed and they developed speed issues. Norton was removed, McAfee was installed and there were no further problems. Every employee in that office with home computers, except me, had Norton. Once they saw for themselves how much Norton actually slowed things down, they went home and changed security systems on their home computers as well.
Should McAfee ever begin to behave as if it is a clone of Norton I will examine other options, but for the moment, I'm rather content that as a novice online, I chose a security system that has given me no problems. I guess I'm smarter than I thought I was.